Terms of Service

These Terms of Service ("Terms") govern your use of the VutVPN app and website, operated by Duzano Technology Company Limited ("we", "us"). By installing or using VutVPN, you agree to these Terms. If you don't agree, please don't use the service.

1. The service

VutVPN provides a virtual private network that encrypts your connection and routes it through our servers in Australia and Singapore. We work hard to keep the service fast and available, but we provide it "as is" and can't guarantee uninterrupted, error-free access at all times.

2. Plans, billing & cancellation

• Free plan: free to use with a daily data allowance. Ads and rewarded bonuses are not enabled in the current iOS version.
• iOS Premium: Premium purchase and restore are not currently available on iOS.
• Android Premium: when available, it removes ads and data limits and is billed through your Google Play account at the price shown in the Android app.
• Auto-renewal: an Android Premium subscription, when available, renews automatically at the end of each billing period unless cancelled under the terms shown by Google Play.
• Cancelling: Android Premium can be cancelled in Google Play → Subscriptions. You keep Premium until the end of the period you've paid for.
• Refunds: Android Premium refunds are handled under Google Play's refund policy.

3. "Unlimited" & fair use

When Premium is available, Premium data is unlimited for normal personal use. To keep the service fast for everyone, we apply a fair-use policy: we may limit or throttle accounts that use the service in an extreme or abusive way (for example, continuous high-volume traffic, reselling our bandwidth, or running servers/automated systems through the VPN). We'll always try to contact you before taking action.

4. Acceptable use

You agree not to use VutVPN to:

• break the law or infringe others' rights;
• send spam, malware, or carry out attacks or fraud;
• resell or share access without our permission;
• attempt to disrupt, reverse-engineer or abuse our infrastructure.

A VPN protects your privacy — it is not a licence to harm others. We may suspend accounts that breach these rules.

5. Disclaimers & liability

VutVPN is provided without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the service. Nothing in these Terms limits rights you have under mandatory consumer law, including the Australian Consumer Law where it applies.

6. Changes

We may update these Terms as the service evolves. We'll update the date above and, for significant changes, notify you in the app. Continued use after a change means you accept the updated Terms.

7. Governing law

These Terms are governed by the laws of Vietnam, where our company is registered, without affecting consumer protections that apply in your country of residence.

8. Contact

Questions about these Terms? Email support@vutvpn.app.